Series: Getting On
Season: Season 1
Episode Number: 2
Air Date:
Duration: 30 min
In the wake of Beverly’s departure, a new (male) Supervising Nurse, Patsy De La Serda, joins the Billy Barnes staff with a customer-centric, "cruise-line based" agenda that he’s convinced will improve ward ratings. Patsy soon learns that managing patients – especially highly uncooperative and feisty ones like Varla – isn't necessarily improved through customer-service metrics. On the other hand, a more docile patient named Donna wins DiDi's affections and displays impressive karaoke skills.
Howard Deutch
Director
Brandon Fobbs
Antoine Robertson
Ann Morgan Guilbert
Birdy Lamb
Mark Harelik
Dr. Paul Stickley
June Squibb
Varla Pounder
Anne Jeffreys
Donna Hewler